Feedback Insights
How leaders can give better constructive feedback
"The fact is, giving feedback well is hard. Ad hoc criticism isn’t always constructive; but trying to formalize the process has pitfalls too. As social animals, we’re always trying to glean clues about how we’re doing in the eyes of others. And at work, their opinion has the added weight of how much we need to keep our jobs in order to support our lives, and our families.
"Recently, of course, it’s become even harder. Everyone’s burned out from years of staring at screens. Activism at work is on the rise. Managers are giving feedback over Zoom to employees who now seek it, and hear it, very differently."
Top 9 Takeaways From Binance CEO's 6,000-Word Management Memo
"Zhao said he gives feedback 'whenever and wherever,' regardless of whether he's speaking to employees one-to-one or in a large group."
One lesson: many think of giving feedback as part of a 1-1 relationship, but it often occurs in a 1-several or 1-many environment. It's important to consider not only the direct recipient of your feedback but the impact your feedback may have based on who else is in the room.
Investigation of a professor's feedback on student's divergent thinking performance: an electrodermal activity experiment
One lesson: this paper points to the link between negative feedback and creativity. It also highlights the impact of stereotype threat on perceived performance - deepening our understanding of how those who bring stereotypes into the workplace generally create confusing and psychologically unsafe environments.
From the abstract: "Results showed that the number of ideas generated was significantly decreased after negative feedback."
The Power of Feedback in Developing Resilient Learners
One way to "reap the maximum benefit from feedback" is to:
"Breathe – yes, that's it! It sounds too simple but can be really helpful, especially when receiving negative comments. Just breathe deeply to keep your brain calm and focused. It will also help your body relax."